Mood color changing necklace features a metal animal shape in the center.
I have 2 experiences in buying this product. The 1st was awful and the 2nd was excellent. The 1st attempt was ordered on the 6/8/2017, I never received the item, nor received any confirmation of its dispatch. I emailed the customer service on 7/5/2017, no response. I sent a ticket via this website on 5/22/2017, no response. It took raising a PayPal Dispute on 07/28/2017 to prompt a response. They offered no explanation for the lack of shipping, no apology or any kind of recompense (this was supposed to be a birthday present for a friend that was subsequently late). They did reimburse me with a full refund however on the 7/31/2017. I later then re-bought the item on 7/31/2017, it was shipped promptly on 8/3/2017 and arrived on 8/4/2017. Sadly, the necklace cord is too short, however this can be fixed by other means, I am just glad to receive this item. The necklace itself is nice, the only criticism is the cord. The main criticism of this review is the lack of customer service.
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