Read through these FAQs for answers to Wild Republic’s most commonly asked questions:
When was Wild Republic founded?
Since 1979, Wild Republic has been creating toys that foster curiosity about wildlife and educate children about the wonders of nature.
Where is Wild Republic’s corporate headquarters?
Wild Republic’s corporate headquarters are located in Twinsburg, Ohio:
Wild Republic
1955 Midway Drive
Twinsburg, Ohio 44087
Tel: 330-425-2550
Fax: 330-425-3777
Toll Free: 1-800-800-9678
Where can I find a list of Wild Republic’s corporate offices?
Click here for a list of Wild Republic’s corporate offices.
Can I return my online purchases?
Yes. You can return damaged or faulty items within 30 days of your Wild Republic delivery. To return a product, call us toll free at 1-800-800-9678 to receive a Return Authorization and shipping information. A replacement product or full credit will be refunded within 14 days of receiving the returned merchandise.
Note: shipping and handling charges are nonrefundable.
What type of toy safety testing does Wild Republic perform on its products?
Our toys go through the following safety tests during the design and production phases:
How do I clean my Wild Republic stuffed animals?
We’re glad you asked. We’ve prepared a guide for you here.
Can I use a promotion code for items that are on sale?
Promotional code discounts are applicable for a one-time use and cannot be combined with sale items. When orders contain both non-sale and sale items, the promotional code discount will be applied to non-sale items only.
What browser can I use while browsing the website?
This site best viewed in the last two versions of Chrome, Firefox, Safari, Opera, Mobile Safari, and IE Mobile. Additionally, Internet Explorer version 11+ and version 2.3+ of the Android Browser. Here are some links to download these great browsers:
Don’t know what version you are using? Use this online tool to check your browser version: https://www.whatsmybrowser.org/
Dear Customer:
For nearly 40 years, Wild Republic’s mission has been to create toys that foster curiosity about wildlife and educate children about the wonders of nature. As a company committed to nature and conservation, Wild Republic strives not only to produce better toys for children, but also to create a world that is filled with compassion, responsibility and understanding.
We recently learned that certain replaceable coin batteries can cause severe internal injuries when the batteries are ingested. The batteries also present a choking hazard to children.
Replaceable coin batteries are a component in certain Wild Republic slap watches. A list of affected slap watches is attached. We have not had a single incident involving our slap watch products. We are devoted to meeting the strictest safety requirements and have therefore made the decision to immediately discontinue the sale of our slap watch products and institute a global voluntary recall of our slap watches.
We apologize for any inconvenience this may cause you and we are committed to making this process as easy as possible by providing the following solutions:
Return and Replace.
Consumers: www.wildrepublic.com
Customers: www.b2b.wildrepublic.com
Again, we recognize that this is an inconvenience to you and offer our sincerest apology. As a company that is committed to the safety of our customers, we believe that a voluntary recall is the right thing to do.
Thank you again for your understanding in this matter and for your continued loyalty.
Sincerely,
Wild Republic Quality Team
If you would like updates on our Republic Rescue efforts, please leave us your name and email below:
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